Fibers of Kalamazoo prides itself on providing value-added services in addition to the thousands of quality products it carries. In fact, from the sales team to delivery drivers and warehouse staff, the entire Fibers team focuses on developing trust and long-term relationships and finding the exact product to meet and exceed customer expectations.

Fibers of Kalamazoo Services

With packaging, janitorial, and safety products from Fibers of Kalamazoo, excellent customer care and services come standard. Our unique services and benefits include:

  • Relationship-based sales – We assign a dedicated sales representative to your account who gets to know you and your organization in order to fulfill your needs – ideally before you even realize you have a need!
  • Consistent pricing – A number of our big-name competitors offer one-time or introductory pricing discounts then raise the price on future orders. At Fibers, we work hard to supply you with quality products at reasonable and consistent prices.
  • Free delivery – Whether you need one roll of bubble wrap, a skid of ice melter, or other supplies, Fibers of Kalamazoo delivers orders for free within a 100-mile radius of its Kalamazoo, Mich., headquarters. Your order will be delivered by a friendly and customer-service oriented delivery driver, not an unknown third party.
  • Vendor-managed inventory – We work with you to manage your inventory and predict ordering needs. We are happy to conduct regular, on-site audits to ensure that you have exactly what you need, where you need it, and when you need it. When we manage your supply needs, you have more time to run your business!
  • Problem-solving partners – We don’t just sell you products; we research options and find the exact product that works best for your facility and processes. We don’t settle for “good enough” and never offer cookie cutter solutions.
  • Quick response times – Our customers have their dedicated sales representative’s cell phone number. We are always a call away!
  • Fully-vetted suppliers – With more than three decades in business, Fibers has had time to develop relationships with its own vendors as well its many long-term customers. We pride ourselves on working with only the best vendors in order to provide quality products at reasonable prices.

With thousands of products to choose from, Fibers of Kalamazoo can find the best packaging, janitorial, and safety products for your needs. 

Contact us today to inquire about our specific product offerings and how our services can help streamline your operations!